The information you provide helps us respond to your customer service requests and support needs more efficiently.
This Privacy Policy was created by Connected Brands. (hereinafter referred to as “Connected Brands”, “we”, “us”, and “our”) to demonstrate that we respect the privacy of all users and to recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.
This Privacy Policy outlines how we use your Personal Information. If you just want to know how we use cookies, any information collected through cookies or similar technologies, please click here.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally-identifiable information may include, but is not limited to:
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
We use, store, and process information, including personal information, about you to provide, improve, and develop the Services, create and maintain a trusted and safer environment and comply with our legal obligations. We will only use your information data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
The information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use feedback you provide to improve our products and services.
To send Users information they agreed to receive about topics we think will be of interest to them.
If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
In the event that Connected Brands is treating and using your Personal Data in a manner permitted by law or with your consent, Connected Brnads will store your information only for the time required to fulfill the purposes set forth above, or until you raise an objection as to whether Connected Brands uses your Personal Data (when Connected Brands has a legitimate interest in the use of your Personal Data), or until such time as you withdraw your consent (when you have consented that Connected Brands uses your Personal Data).
However, in cases where Connected Brands is obliged by law to keep your Personal Data for a longer period, or when your Personal Data is required for Connected Brands to lodge or defend against legal claims, Connected Brands maintains your Personal Data until the end of the relevant retention period or until the claims in question have been resolved.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
In any of the cases depicted above, you can contact dpo@connected-brands.com and indicate the information or treatment activities to which your request refers.
As a global company, Connected Brands has subsidiaries and external service providers inside and outside the European Union (the “EU”). As a consequence, whenever we use or otherwise treat your Personal Data for the purposes described in this Privacy Policy, we may transfer your information to countries outside the EU, including those where the level of data protection is not comparable to that applied in the EU.
Whenever such a transfer occurs, we will put in place appropriate safeguards (such as Standard Contractual Clauses, according to EU Commission Decision 87/2010/EC or any future replacement) to ensure your information is protected.
From time to time, Connected Brands may need to update or modify this Privacy Policy, to reflect changes in our business practices, data collection practices or organization. We reserve the right to amend this Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on the websites. It is strongly recommended that you check the website often, referring to the date of the last modification listed at the top. We will in any case not reduce your rights under this Privacy Policy without your explicit and informed consent.
If you do not agree to the changes, you should discontinue your use of the website, and cease providing Personal Information to us, prior to the time the modified Privacy Policy takes effect. If you continue using the website or provide Personal Information after the modified Privacy Policy takes effect, you will be bound by the modified Privacy Policy.